ONE-TO-ONE MENTORING IN ZOOM:
If you want to work in the luxury industry you need to be prepared in order to maintain a high standard of service.
To provide a quality service you must know how to properly set the table, how to dress it up for your guests, which table cloth shall you use, which glassware and dining ware will go well with it and what are the best accessories. You need to make sure that everything is perfectly elegant.
Whether you are thinking of working in a Private property, luxury Hotel, Resort, Megayacht or just because you need to handle yourself properly among the Elite, you need to be confident on your knowledge regarding Silver Service and Protocol.
- What are the correct measurements for a tablecloth?
- Which napkins should be used? What size? Where do we put them?
- What do we mean by “Guest Preference”? how to register and manage the information?
- How to elaborate a proper inventory and checklist?
- How to behave in front of your guests?
There is a huge amount of information and knowledge, that we must gather in order to work in the luxury industry. Furthermore, this must come natural to us on a daily basis when we are working.
This course is extensive, however we have design it for you to learn the basics of Silver Service and start working in the luxury industry. This course will help you to open a door to this elite world. This door is difficult to open but easy to close if you are not up to the level of demand and discretion required.
Course Features
- Lectures 41
- Quiz 1
- Duration 15 days
- Skill level All levels
- Language Inglés
- Students 286
- Assessments Self
Curriculum
- 2 Sections
- 41 Lessons
- 15 Days
- Content Basic Silver Service41
- 1.2Hand-Book Basic Silver Service
- 1.3Introduction to Silver Service9 Minutes
- 1.4Silver Service Role15 Minutes
- 1.5General Rules of Service8 Minutes
- 1.6Table linens5 Minutes
- 1.7Napkin sizes3 Minutes
- 1.8Napkins étiquette1 Minute
- 1.9Nakpin with ring2 Minutes
- 1.10Jackie folding2 Minutes
- 1.11Napkin Fan2 Minutes
- 1.12Napkin Candle3 Minutes
- 1.13Napkin Fan with ring3 Minutes
- 1.14Napkin Fleur de Lis4 Minutes
- 1.15Napkin Bishop´s Mitre3 Minutes
- 1.16Napkin Nenufar3 Minutes
- 1.17Napkin Kimono4 Minutes
- 1.18Napkin Bird of Paradise3 Minutes
- 1.19Basic Flatware5 Minutes
- 1.20Forks3 Minutes
- 1.21Spoons2 Minutes
- 1.22Serving Cutlery4 Minutes
- 1.23Serving Spoons3 Minutes
- 1.24Dessert serving cutlery4 Minutes
- 1.25Special cutlery4 Minutes
- 1.26China6 Minutes
- 1.27Charger plate5 Minutes
- 1.28How to «dress» the table15 Minutes
- 1.29Project Manager
- 1.30Procedures
- 1.31Inventories
- 1.32Check-list
- 1.33Guest preferences
- 1.34Exercise 1 – Table linen30 Minutes
- 1.35Exercise 2 – Inventory45 Minutes
- 1.36Exercise 3 – Dress the table60 Minutes
- 1.37Exercise 4 – VIP Booking30 Minutes
- 1.38Exercise 5 – Guest preferences45 Minutes
- 1.39Final Project3 Hours
- 1.40Personal Branding15 Minutes
- 1.41Communication17 Minutes
- 1.42Clossing of the course6 Minutes
- FINAL EXAM1