YBA
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COURSES YBA
SERVICES
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NEXT COURSES
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YBA
Home
COURSES YBA
SERVICES
- CONSULTANT
- CV
NEXT COURSES
Contact

Curriculum

14 Sections
21 Lessons
15 Days

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Manual Advanced Silver Service
1
- 1.1
  Handbook – Advanced Silver Service
Silver Service Role
2
- 2.1
  Introduction to luxury service
  10 Minutes
- 2.2
  Our role in service
  5 Minutes
Table Presidencies
1
- 3.1
  English & French Presidencies
  10 Minutes
Religions
1
- 4.1
  Judaism, Christianity, Islamism, Hinduism, Restrictions
  22 Minutes
Diets
1
- 5.1
  Vegetarians
  8 Minutes
Alergies
1
- 6.1
  Gluten Free & Lactose Free
  9 Minutes
Types of Service
7
Service Sequence
1
- 8.1
  Service Sequence
  8 Minutes
Roster
1
- 9.1
  Roster
Exercise 1
1
- 10.0
  Exercise 1
  45 Minutes
Exercise 2
1
- 11.0
  Exercise 2
  1 Hour
Exercise 3
1
- 12.0
  Exercise 3
  2 Hours
Exercise 4
1
- 13.0
  Exercise 4
  2 Hours
Exercise 5
1
- 14.0
  Exercise 5
  3 Hours

Introduction to luxury service

Let’s take a look at the situation:

Who am I?

Where am I?

Who do I work for?

It is essential to know ‘our place’ in a luxury environment, what roles we can play and who we are going to give service.

Handbook – Advanced Silver Service

Our role in service

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