MULTICULTURAL PROTOCOL

DOCUMENTOS PRIVADOS ALUMNOS

https://www.yachtingbutleracademy.com/documentos-alumnos-protocolo-multicultural/

5 DAYS COURSE
ZOOM – ENGLISH 1st to 5th March 4 p.m. – 7 p.m. (Madrid, GMT+2)

ZOOM – ESPAÑOL  8th to 12th March 4 p.m. – 7 p.m. (Madrid, GMT+2)

CALENDAR:

https://www.yachtingbutleracademy.com/course/protocolo/

In the luxury industry, the protocol adapted to each nationality and religion is essential to leave nothing to chance.

From the very first second in which you work in a luxury Hotel, luxury yacht or a villa, you begin to represent their brand, their image, you are their Ambassador.

The client of luxury is immediately reflected in the professional who attends him, as if he were a mirror in which he looks. There is no excellence without professionalism and without passion for what is done.

Protocol is the most powerful communication tool, it analyzes, plans and takes care of every last detail. It is essential to demonstrate a deep knowledge of what is done and of the guest for whom it is worked.

To sit, you only need a chair, but to determine where that chair is placed and who will occupy it, you need to know about International Protocol. Knowing how to treat a Russian guest or how to receive a Diplomat is essential. Everything else is to risk making yourself look ridiculous and even worse, making a fool of your host, something unforgivable.

Acquire the essential tools to provide a perfect service in a multicultural context, where different nationalities interact, with diverse religions and in a Luxury and Premium enviroment.